training@rand.com www.rand3d.com 877.726.3243
Creo Parametric 8.0 Training
Core Update from Creo Parametric 4.0
Cancellation Policy
The following cancellation policy shall apply to all training engagements, LIVE Online, Consulting Services and
Dedicated/Custom Training:
• Company reserves the right to reschedule or cancel the date, time and location of its class at any time. In the
event that a Training Class is cancelled by Company, Customer is entitled to a full refund. Company shall not be
responsible for any other loss incurred by Customer as a result of a cancellation or reschedule.
• For Customer cancellations when written notice is received (i) at least ten (10) business days in advance of the
class, the Customer is entitled to a full refund of its payment or reschedule enrollment, (ii) less than ten (10)
business days, Customer shall not be entitled to a refund, but shall receive a class credit to be used within three (3)
months of the date of the original class.
• Student substitutions are acceptable with at least two (2) days prior notice to the class, provided substitution
meets course prerequisites and is approved by Company's Training Coordinator (trainingcoordinator@rand.com)
• For all Training orders, cancellation notices must be submitted to trainingcoordinator@rand.com. Company is
not responsible for any error in the delivery of the email notice. In the event of any reschedule of Consulting
Services and/or Dedicated/Custom Training by Customer, Company will invoice Customer for all non-cancellable
travel expenses.
To request more information or to see training locations, visit www.rand3d.com/company/contact-us.
