Rapid PLM Adoption Phase 3 – Delivery and Support

This blog is the last of three that describe the phases of our rapid Product Lifecycle Management (PLM) adoption projects. These projects provide customized PLM training to prepare end users for using PLM software in alignment with tailored business processes.

 If you would like to view the other blogs in the series, you can access them via the links below: 

• Rapid PLM Adoption Phase 1 - Discovery and Curriculum Plan
• Rapid PLM Adoption Phase 2 – Content Development and Assembly
• Rapid PLM Adoption Phase 3 – Delivery and Support

Phase 3 – Delivery and Support

The purpose of this phase is to develop the training schedule and deliver the content developed in Phase 2. The delivery format can be instructor-led (in-person and virtual), self-paced, and blended learning, as determined in Phase 1. The Phase 2 deliverables are used by the instructor and for self-paced learning. The locations for the instructor-led in-person training are determined as well as the number of attendees and language expectations for each location. The availability of facilities, computers, and internet access is arranged. The self-paced content is available before, during, and after delivery for reference through an on-site Learning Management System (LMS), web server, or hosted through ProductivityNOW.

 Support is also available before, during, and after training delivery. The details are determined based on a client’s existing support plans. In addition to sending out training evaluation forms, surveys can be sent to end-users after a certain period to gauge productivity and comfort with the PLM system. Ongoing Lunch and Learns, either in-person or virtual, have also been effective in helping users retain knowledge and providing a forum for questions. 

If you are interested in learning more about our rapid PLM adoption solutions, please contact us: training@rand.com.

About the Author

Product Lead – Learning Content Development<br><br>Barb's primary responsibilities include the design, development, and project management of courseware for Product Lifecycle Management (PLM) products such as Autodesk Vault, Autodesk Fusion Lifecycle, ENOVIA V6, and PTC Windchill. Her work also involves the development of custom training that is designed and configured to an organization’s specific environment, processes, and roles. Barb is a Professional Engineer and holds a degree in Aerospace Engineering. She is also a certified Project Management Professional (PMP) and trained in Instructional Design.

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