AI has become a major focus for corporate technology budgets. Deloitte’s 2025 Tech Value Survey, which included nearly 550 leaders across five industries, found that AI and generative AI led all investment categories, with almost three-quarters (74%) of organizations reporting investment over the past year.
With that level of investment, it’s no surprise that executives are asking an important question: what’s the return?
Interestingly, organizations realizing the greatest value from AI aren’t always those with the most advanced technology. According to Harvard Business Review, one of the key drivers of AI success is training—both for users and leadership. In fact, organizations that invest in both employee upskilling and leadership AI fluency reported a 23% advantage in value realization from their AI investments.Â
This points to the importance of user adoption in generating value from technology. The most powerful AI and technology tools are only as effective as their users. Teams work most effectively when users follow documented software standards and can access learning in the context of their workflows.Â
This reinforces a critical point: technology alone doesn’t deliver results—adoption does.
Even the most powerful tools are only as effective as the people using them. Teams perform best when users follow defined workflows, apply consistent standards, and can access learning in the context of their day-to-day work.
That’s where adoption services play a key role.
Our approach combines:
- Role-based training tailored to how teams actually work
- Customization aligned to your systems, processes, and data
- Documentation and standards that reinforce consistency across the organizationÂ
For many customers, this means documenting workflows, building targeted learning paths, and embedding knowledge checks that validate proficiency—not just completion. The result is a more capable workforce, improved consistency, and better outcomes from your technology investments.
Winning with AI—or any advanced technology—isn’t just about what you implement. It’s about how effectively your teams adopt and apply it. Let’s make your technology work the way it was intended. Partner with Rand 3D to drive adoption and get measurable results from your technology investments.Â
